SerenDipity Boutique does not ship to P.O. Boxes. Most orders are dispatched within three (3) working days. We will contact you if there is a delay or if the items are out of stock.

Orders received on weekend days (Saturday or Sunday) will not be processed until the following Monday. No orders will ship out on Saturday or Sunday. 

SerenDipity Boutique is not responsible for shipments delayed due to weather or other causes out of our control. It is our policy to not require signature confirmation unless requested. SerenDipity Boutique is not responsible for packages that are successfully delivered to the address provided, but are lost, stolen, or damaged after delivery. 

For overnight or express shipping, please call us at 412-999-9015 during our regular store hours and we will do our best to arrange your request. $8 Flat Rate Shipping within the United States / No International Shipping. 

Returns must be made within 7 days of receiving the merchandise for an exchange or store credit, minus the shipping costs. To be eligible for a return, your item must be unused, unworn, unwashed and in the same condition that you received it. Items must be returned with tags attached and in the original packaging. 

All Sale Merchandise is Final Sale, no exceptions.